Terms of service

Last Updated: April 29, 2026

1. OVERVIEW

Moe’s Mobile Detailing (“Company,” “we,” “our,” or “us”) provides mobile detailing services and operates this website (the “Services”).

These Terms of Service (“Terms”) govern your use of our Services, including booking, purchasing, and receiving detailing services.

By using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, you may not use our Services.

2. SERVICES PROVIDED

We provide professional mobile detailing services, including but not limited to:

Exterior and interior detailing
Paint enhancement and correction
Ceramic coating and protection
Add-on detailing services

All services are performed based on vehicle condition, selected package, and professional judgment.

We reserve the right to modify, refuse, or discontinue any service at our discretion.

3. BOOKINGS & APPOINTMENTS

All appointments must be confirmed by us
We reserve the right to reschedule or cancel bookings
Customers must provide accurate contact and vehicle information
Vehicle must be present and accessible at scheduled time

👉 Delays exceeding 15 minutes may result in rescheduling or cancellation.

4. MOBILE SERVICE CONDITIONS

Moe’s Mobile Detailing operates as a fully equipped mobile service. In most cases, we provide our own water, power, and equipment.

However, if required due to location or operational limitations, customers may be asked to provide:

Access to water
Access to electricity
Safe and adequate working space

We reserve the right to refuse or discontinue service if:

The environment is unsafe
There is insufficient working space
Access requirements are not met

5. WEATHER POLICY

Mobile services are subject to weather conditions.

We reserve the right to reschedule services due to:

Rain or storms
Extreme heat or unsafe temperatures
Other environmental conditions affecting service quality

6. PRICING & PAYMENT

Prices are subject to change without notice
Final pricing is based on vehicle size and condition
Additional charges may apply for:
- Heavy dirt or neglect
- Pet hair
- Stains or excessive contamination

Payment terms:

Payment is due immediately upon completion
Deposits may be required for certain services
Deposits are non-refundable unless otherwise agreed

Failure to pay may result in refusal of future services.

7. VEHICLE CONDITION & ADDITIONAL CHARGES

All services are priced assuming reasonable vehicle condition.

We reserve the right to:

Adjust pricing based on actual condition
Recommend additional services
Refuse service if the condition exceeds service scope

8. PRE-EXISTING DAMAGE DISCLAIMER

We are not responsible for:

Scratches, dents, or paint defects
Failing or weak clear coat
Loose or damaged trim, emblems, or parts
Mechanical or electrical issues

👉 Cleaning or polishing may reveal hidden damage that existed prior to service.

9. SERVICE LIMITATIONS

Interior Cleaning

Full stain or odor removal is not guaranteed
Some stains may be permanent

Paint Correction

Not all scratches can be safely removed
Deep defects may remain

Ceramic Coating

Performance depends on proper maintenance
Improper care will reduce longevity

10. PHOTOS & MARKETING USE

We may take photos and videos of vehicles for:

Documentation
Quality control
Marketing and promotional use

By using our services, you consent unless you request otherwise before service.

11. CANCELLATIONS & NO-SHOWS

24-hour notice required for cancellations
Late cancellations may result in deposit forfeiture
No-shows may be refused future service

12. CUSTOMER RESPONSIBILITIES

You agree to:

Remove personal belongings before service
Provide accurate booking details
Ensure vehicle is safe to work on

We are not responsible for lost or damaged personal items.

13. WEBSITE & ORDERS

All orders and purchases made through our website are subject to acceptance.

We reserve the right to:

Refuse or cancel orders
Correct pricing errors
Limit quantities

14. INTELLECTUAL PROPERTY

All website content, branding, and materials are owned by Moe’s Mobile Detailing.

You may not copy, reproduce, or use our content without written permission.

15. PROHIBITED USE

You may not use our Services:

For illegal or fraudulent activity
To harm or harass others
To interfere with our operations

We reserve the right to terminate access for violations.

16. DISCLAIMER OF WARRANTIES

All services are provided “as is” and “as available.”

We do not guarantee:

Perfect results
Removal of all defects
Results beyond the scope of service

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

Moe’s Mobile Detailing is not liable for:

Indirect or incidental damages
Loss of value or use
Pre-existing damage
Customer negligence after service

Total liability is limited to the amount paid for the service.

18. INDEMNIFICATION

You agree to indemnify and hold Moe’s Mobile Detailing harmless from any claims arising from:

Your misuse of services
Violation of these Terms
Third-party claims related to your vehicle

19. TERMINATION

We reserve the right to refuse or terminate services at any time for violations of these Terms.

20. GOVERNING LAW

These Terms are governed by the laws of the State of Tennessee.

Any disputes shall be resolved in courts located in Tennessee.

21. CHANGES TO TERMS

We may update these Terms at any time.

Continued use of our Services constitutes acceptance of updated Terms.

22. CONTACT INFORMATION

Moe’s Mobile Detailing
Email: info@moesmobiledetail.com
Phone: 771-224-6020

By booking or using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.