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    Privacy policy

    Last Updated: April 29, 2026

    Moe’s Mobile Detailing (“Company,” “we,” “our,” or “us”) operates this website and related services (the “Services”) to provide mobile detailing, booking, and customer support.

    This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services or communicate with us.

    By accessing or using our Services, you agree to the terms of this Privacy Policy.

    1. INFORMATION WE COLLECT

    We collect personal information necessary to provide our services effectively and securely.

    A. Personal & Contact Information

    • Full name
    • Phone number
    • Email address
    • Service address/location
    • Billing address (if applicable)

    B. Vehicle & Service Information

    • Vehicle make, model, and condition
    • Service history and preferences
    • Photos/videos taken before, during, or after service

    C. Payment & Transaction Information

    • Payment method (processed securely via third-party providers)
    • Transaction history
    • Invoices and service records

    Note: We do not store full credit or debit card details.

    D. Technical & Usage Information

    • IP address
    • Browser type
    • Device information
    • Website activity and interactions

    E. Communications

    • Messages, calls, emails, and support inquiries
    • Appointment confirmations and service updates

    2. HOW WE COLLECT INFORMATION

    We collect information through:

    • Booking forms and website interactions
    • Phone calls, SMS, and email communication
    • Cookies and tracking technologies
    • Payment processors and third-party platforms
    • Social media or advertising platforms

    3. HOW WE USE YOUR INFORMATION

    We use your information to:

    • Schedule and perform detailing services
    • Confirm appointments and provide updates
    • Process payments and maintain records
    • Improve service quality and customer experience
    • Send marketing communications (you may opt out at any time)
    • Prevent fraud and maintain security
    • Comply with legal obligations

    4. PHOTOS, VIDEOS & MARKETING USE

    We may capture photos or videos of your vehicle for:

    • Before/after documentation
    • Quality control
    • Marketing (website, social media, advertisements)

    License plates or identifying details may be visible unless you request otherwise.

    If you prefer not to have your vehicle used for marketing, you must notify us before or at the time of service.

    5. SHARING OF INFORMATION

    We do not sell your personal information.

    We may share your information with:

    • Payment processors (e.g., Stripe, Shopify Payments)
    • Booking and CRM platforms
    • Marketing and analytics providers
    • Website hosting providers (Shopify)
    • Legal authorities when required by law

    All third parties are expected to handle your data securely.

    6. SHOPIFY & THIRD-PARTY SERVICES

    Our website is hosted by Shopify. Shopify may collect and process personal information to operate and improve services.

    Your information may be transferred to third parties, including outside your state or country.

    For more information, visit:
    https://privacy.shopify.com

    7. COOKIES & TRACKING TECHNOLOGIES

    We use cookies and similar technologies to:

    • Improve website performance
    • Analyze user behavior
    • Deliver relevant advertisements

    You can manage or disable cookies through your browser settings.

    8. SMS & EMAIL COMMUNICATIONS

    By providing your phone number or email, you agree to receive:

    • Appointment confirmations
    • Service updates
    • Marketing messages (optional)

    You may opt out at any time:

    • SMS: Reply STOP
    • Email: Click “unsubscribe”

    9. YOUR PRIVACY RIGHTS (U.S. USERS)

    Depending on your location, you may have the right to:

    • Request access to your personal information
    • Request deletion of your data
    • Request correction of inaccurate data
    • Opt out of marketing communications
    • Request details about how your data is used

    California Residents (CCPA/CPRA)

    • Right to know what personal data is collected
    • Right to request deletion
    • Right to opt out of data sharing for advertising

    We do not discriminate against users for exercising these rights.

    10. DATA RETENTION

    We retain personal information only as long as necessary to:

    • Provide services
    • Maintain business and financial records
    • Comply with legal obligations

    After that, information is securely deleted or anonymized.

    11. DATA SECURITY

    We implement reasonable security measures, including:

    • Secure payment processing
    • Limited access to sensitive information
    • Industry-standard protection practices

    However, no system is completely secure.

    12. THIRD-PARTY LINKS

    Our website may include links to third-party websites.

    We are not responsible for the privacy practices of those websites.

    13. CHILDREN’S PRIVACY

    Our Services are not intended for individuals under the age of 13.

    We do not knowingly collect personal information from children.

    14. DO NOT TRACK SIGNALS

    We do not currently respond to “Do Not Track” browser signals due to varying industry standards.

    15. INTERNATIONAL DATA TRANSFERS

    Your information may be processed outside your location through Shopify or other third-party providers.

    We take reasonable steps to ensure your data is protected.

    16. CHANGES TO THIS POLICY

    We may update this Privacy Policy at any time.

    Changes will be posted with an updated “Last Updated” date.

    17. CONTACT INFORMATION

    Moe’s Mobile Detailing

    Email: info@moesmobiledetail.com
    Phone: 771-224-6020

    By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.