Moe’s Mobile Detailing Membership Program (“Membership”) provides clients with discounted services, priority scheduling, and bundled detailing benefits.
Membership is designed for ongoing maintenance of a single vehicle, not for shared or multi-vehicle use.
By purchasing a Membership, you agree to all Terms outlined below.
2. MEMBERSHIP VALIDITY
Membership is valid for 12 months from the date of purchase
All benefits must be used within the active term
Unused services expire and hold no cash value
Membership is non-refundable
3. VEHICLE-SPECIFIC USE (STRICT POLICY)
Each membership is valid for one (1) vehicle only.
The vehicle will be registered at the time of purchase
All membership services and benefits apply only to that vehicle
Membership cannot be used across multiple vehicles
👉 Any attempt to use membership on another vehicle will result in denial of service.
4. VEHICLE SALE OR REPLACEMENT
If the registered vehicle is sold or no longer owned:
Membership remains tied to the original vehicle
Membership does not automatically transfer
At our sole discretion, we may allow:
A one-time transfer to a replacement vehicle
Conditions may include:
Vehicle inspection
Adjustment in pricing based on size/condition
Administrative or service fee
👉 Transfer requests are not guaranteed and may be denied.
5. NON-TRANSFERABILITY
Membership is non-transferable between individuals
Membership cannot be shared, resold, or assigned
Only the original purchaser may use the membership
6. MULTI-VEHICLE / FAMILY / FLEET RESTRICTIONS
Membership is strictly for personal use on one vehicle.
The following are prohibited:
Using one membership for multiple vehicles
Rotating vehicles under one membership
Sharing membership between family members or households
Use for rideshare, rental, or commercial fleet vehicles
👉 Violations may result in immediate termination without refund.
7. INCLUDED SERVICES
Complimentary services must be scheduled in advance
Services are subject to availability
Add-ons and upgrades are charged separately
Missed appointments may result in loss of that service
8. DISCOUNTS
Discounts (20% / 25%) apply only during active membership
Discounts apply to standard services only
Cannot be combined with other promotions
9. VEHICLE CONDITION REQUIREMENT
Membership is intended for maintenance-level vehicles only.
We reserve the right to:
Require a full detail before activating membership
Charge additional fees for:
Heavy dirt
Stains
Pet hair
Neglect
10. BOOKING & PRIORITY ACCESS
Membership includes priority booking, not guaranteed availability
Appointments are required
Peak times may require advance notice
11. CANCELLATIONS & MISSED APPOINTMENTS
Standard cancellation policy applies (24-hour notice required)
No-shows or missed appointments may result in:
Loss of scheduled service
Additional fees
Repeated violations may result in membership suspension or termination.
12. PREPAYMENT & RISK CONTROL
We reserve the right to require:
Full prepayment for bookings
Deposits for scheduled services
Especially for:
High-value services
Repeated cancellations
Extended travel locations
13. TERMINATION
We reserve the right to suspend or terminate membership if:
Terms are violated
Abuse or misuse is detected
Customer behavior is inappropriate
Repeated cancellations or no-shows occur
👉 No refunds will be issued in such cases.
14. NO CASH VALUE
Membership benefits cannot be redeemed for cash
Unused services are forfeited after expiration
15. LIABILITY
Membership does not extend liability beyond standard service terms.
All services remain subject to:
Terms of Service
Service Disclaimer
Refund & Cancellation Policy
16. MODIFICATIONS
We reserve the right to:
Modify membership structure or pricing
Update Terms at any time
Changes will not affect active memberships during their term.
